Frequently Asked Questions

We are a professional safes manufacturer in Suzhou .

Yes! We have more than 20 years experience in safe manufacturing.We not only have hundreds of suppliers,we also have many cooperative customers all over the world.

We apply on keeping good quality and competitive price to ensure our customers benefit ; We respect every customer as our friend and we help them buid their brands , no matter where they come from.

We use the latest security technology and rigorous testing processes to ensure our safes perform at the highest level. Each safe undergoes multiple security tests, including burglary resistance, fire resistance, and lock reliability. We use advanced materials and modern manufacturing techniques to ensure each safe provides maximum protection against theft and fire.

We offer a variety of lock options, including traditional key locks, electronic keypads, biometric fingerprint scanners, and smart lock systems with Wi-Fi connectivity. Depending on your security requirements, our sales team can help you choose the most suitable lock type for your needs.

Yes, we provide full tracking capabilities for all shipments. Once your order is dispatched, you will receive a tracking number, and our customer service team will keep you updated on its progress. We work with trusted logistics partners to ensure timely and secure delivery.

In the rare case that your safe is damaged during transit, we offer a comprehensive claims process. Please notify our customer service team immediately, and we will guide you through the steps to resolve the issue, which may include repairing or replacing the damaged unit at no extra cost to you.

Yes, we provide bulk purchasing discounts and special pricing for large orders. Whether you are ordering for multiple locations, hotels, or offices, we offer customized pricing and flexible payment options. Our sales team will be happy to discuss your project in detail and provide you with the best possible deal.

We check the products one by one before bulk packing.

We will compensate the customers for loss by products or discount if the problem caused by the product.

Yes! We have thousands of products, such like safes,cash box,key box,mailbox…you can send the product pictures to us, we will provide a quote for you.

Yes, we have 100% test (with test report)and also you can arrange a third party QC inspection before delivery.

Yes! We can customize different size,color and logo according to your requirements.

Usually it will take 7days to make new samples.

Yes,print your logo on product is available.